© 2023 BY SHOPKOSHERWINE.

DESIGNED BY: ESC Marketing Group

BROWSE PRODUCTS

STORE POLICIES

LEGAL:

 

  • ALL ALCOHOL PRODUCTS ARE SOLD IN PENNSYLVANIA AND TITLE PASSES TO THE BUYER IN PENNSYLVANIA. We make no representation about anyone’s legal right to ship or import alcoholic beverages into any state outside of PENNSYLVANIA. The buyer is solely responsible for shipment of wines. By placing this order with your credit card, check, or cash, you authorize us to act on your behalf in processing and shipping this order, including engaging a common carrier to deliver your order. Under the terms of sale, the common carrier is acting as your agent. WINES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD AND THE PERSON TO WHOM DELIVERY MUST BE MADE IS AT LEAST 21 YEARS OLD. When your alcoholic beverages are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years old. WE RESERVE THE RIGHT TO REFUSE ORDERS FOR ANY REASON, WITHOUT EXPLANATION. Thank you for your understanding.

SHIPPING & RETURNS:

  • Federal regulations require an adult, with valid ID to sign for all deliveries containing alcohol. If after several attempts by the courier you are not home to receive your shipment, your wine will be returned to us. You will be responsible for the cost of re-shipping orders that are returned.

  • We are not allowed to ship alcohol to PO boxes; we can only deliver your shipment to a physical address.

  • Our shipments are delivered Monday through Friday. Most ground orders are shipped within 48 hours. However, during busy seasons shipping may take longer to process. Once an order has shipped you will receive an email with the tracking number. If for some reason you need to change your shipping address after placing your order, please let us know as soon as possible. We can always change the shipping address before your order is processed. However, once the order has been processed we can no longer change the address.

  • If delivery is required before a certain date, please note this in the customer comments section of the order or contact us to see if we are able to accommodate you.

  • While we may ship to Hawaii and Alaska, we are unable to offer free shipping to those states. Cost will vary based on the size of your order.

  • Please be sure to look over your order prior to placing it. If you wish to change or cancel an order after you have submitted it, please notify us ASAP. Orders may be shipped as early as 2 hours after an order has been received. Once an order has been packed for shipping, we cannot guarantee a cancellation without a restocking fee.

  • It is the buyer’s responsibility to take into consideration the outside temperatures. If you have any concerns due to extreme hot or cold weather, please contact one of our team members before placing your order to discuss whether your shipment should be held in our warehouse until the weather is suitable for shipping wine.

  • If you receive a bottle that is spoiled or damaged please contact customer service within 3 days of receipt and save the bottle as we may need it returned to us. You will have the option to receive a replacement (if in stock), a credit, or a refund.

  • We will accept a return of any wine that is unopened by contacting us within 3 days of receipt. You will be charged a restocking fee of 15% of the returned merchandise. You will also be responsible for the return shipping. No shipping charges are refundable.

AVAILABILITY:

  • All wines listed are subject to availability. While we try to update our site daily, there may be an instance where your order will be submitted prior to a stock availability update. If you place an order and an item is out of stock, you will receive an email within 48 hours advising you and allowing you to either select a substitute, wait for the wine to become available again, or remove the wine from your order.

  • We reserve the right to substitute a different vintage at our discretion based on availability. If you would like a specific vintage, please indicate in the customer comments section on the order page. We will then contact you before making any substitutions.

  • We reserve the right to correct price errors by canceling orders.

  • We reserve the right to limit quantities on all items, at our discretion.

  • Because packaging frequently changes, all images are for display purposes only and may not represent the actual appearance of the product you receive. All information about the wine (e.g. alcohol content) is approximate.

  • Feel free to contact us with any questions .